Npower slumps to bottom of customer service league!

New figures from energywatch reveal Npower is now Britain's worst energy provider when it comes to customer service.

Contacts to energywatch about Npower have increased by 21% since the same period last year. This rise is in stark contrast to the 49% reduction in contacts from British Gas customers.

According to customers contacting energywatch, Npower is:

• WORST for billing
• WORST for direct selling
• WORST for transfers
• WORST gas supplier

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